NetBet Online Casino Terms and Conditions

Welcome to NetBet Online Casino. These Terms and Conditions govern your use of our platform and all services we provide. By registering an account or using any part of our website at netbet.it, you agree to be bound by these terms in their entirety. We strongly encourage you to read this document carefully before placing any bets or accessing our casino services. NetBet is a trademark of BPG S.R.L., registered at Via Arenula 16, 00186 Rome, Italy (P.IVA 09258311001), and we operate under ADM Concession No. 16021, fully licensed and regulated by AAMS/ADM in Italy.

1. Operator Information and Licensing

At NetBet, we operate under a valid Italian gaming license issued by the Agenzia delle Dogane e dei Monopoli (ADM), Concession No. 16021. We have been active in the Italian market since 2008, building on the NetBet brand's history dating back to 2001. Our services are exclusively available to players residing in Italy, and all content, support, and communications are provided in Italian. By using our platform, you acknowledge that you are subject to Italian gambling regulations and that we are entitled to enforce all applicable legal requirements.

2. Eligibility and Account Registration

At NetBetOnline Casino, we require all players to meet the following conditions before opening an account and using our services:

• You must be at least 18 years of age
• You must be a legal resident of Italy
• You must not be registered on any Italian self-exclusion list
• You may only hold one account per person, IP address, household, or residential address
• You must provide accurate, complete, and up-to-date registration information
• You must complete identity verification within 30 days of registration

Our NetBet Casino login system requires verified credentials. Failure to submit valid identity documentation within 30 days will result in the suspension of your gaming account. Until verification is completed, you will not be able to withdraw any available balance, and your total deposits will be capped at €2,000.

3. Deposits and Withdrawals

3.1 Deposits

At NetBet, we accept deposits via the following payment methods: Mastercard and Visa credit cards, Postepay prepaid cards, Postepay Evolution, PayPal, Skrill, Neteller, Paysafecard, Revolut, and Receipt OK. Our minimum deposit amount is €10, and the maximum is €2,000 for unverified accounts. We process all deposits in EUR, and no other currencies are accepted on our platform.

3.2 Withdrawals

We support withdrawals via Mastercard, Visa, Postepay, Postepay Evolution, PayPal, Skrill, Neteller, and Revolut. The minimum withdrawable amount is €10. Our NetBet withdrawal time includes a pending review period of up to 72 hours, with a total cashout time of 3 to 5 business days depending on your chosen method. We reserve the right to conduct additional identity and fraud checks before processing any withdrawal request.

4. Bonuses and Promotions

Here at NetBet Online Casino, we offer a range of bonuses and promotions subject to specific terms. All bonus offers are governed by the following general rules:

• Bonuses are available to one account per person, IP address, and residential address only
• Bonus funds awarded as Fun Bonus must be wagered 35x within 3 days to be converted to real money
• Welcome bonuses require an initial top-up within 7 days of registration
• Skrill, OnShop, PayPal, and Neteller deposits are excluded from triggering the casino welcome bonus
• Minimum qualifying net loss for weekly cashback is €10, with a minimum weekly bonus value of €5
• The maximum weekly cashback is €500, and the total welcome cashback is capped at €2,000 over 4 weeks

Our NetBet bonus offers include: a Casino Welcome Bonus of up to €2,000 cashback on selected Play'n GO slots, a no deposit welcome offer of 200 free spins upon registration with SPID, a Sports Welcome Bonus of 100% up to €1,000, a Live Casino Welcome Bonus of up to €100 cashback, and various ongoing promotions including Happy Hour Slots and app-exclusive NetBet free spins. All NetBet free spins no deposit offers are subject to fair use policies and wagering requirements as detailed on the promotions page.

5. Games and Software

Our NetBet Casino platform offers more than 3,000 slots, 120+ live casino games, and 2,000+ mobile-compatible titles. We partner with leading providers including Pragmatic Play, Play'n GO, NetEnt, Hacksaw Gaming, Big Time Gaming, ELK Studios, iSoftBet, Playson, Greentube, Games Global, Endorphina, and others. New content is added weekly. Our NetBet casino live section features games powered by Playtech and Evolution, including live roulette, live blackjack, and game shows such as Money Time.

At NetBetOnline Casino, we make all games available via desktop and mobile browser without requiring a dedicated download. However, our NetBet casino app is available for download and grants eligible users 50 free spins as a promotional reward. We do not guarantee the availability of any specific game at any time and reserve the right to remove or modify our game library without prior notice.

6. Responsible Gaming

We are deeply committed to responsible gambling at NetBet. Our platform provides tools to help you manage your gaming activity, including deposit limits, session time limits, self-exclusion options, and reality checks. We encourage all users to gamble within their financial means. If you believe you may have a gambling problem, we urge you to contact our support team or visit independent organisations such as GamCare or equivalent Italian resources. We comply fully with ADM requirements on player protection and responsible gaming.

7. Customer Support

Our NetBet Casino mobile and desktop users can reach us 24/7 via live chat (Assistenza) directly on the website. You may also contact us by email at info@netbet.it. All support is provided in Italian. We aim to respond to all email queries within 24 hours and to resolve live chat requests immediately where possible.

8. Limitation of Liability

We provide our services on an "as is" basis. While we make every effort to ensure continuous and secure access to our platform, we do not accept liability for losses resulting from technical interruptions, third-party software failures, or events beyond our reasonable control. Our total liability to you shall not exceed the amount deposited by you in the 12 months preceding any claim. Nothing in these terms limits our liability for fraud, gross negligence, or as otherwise required by Italian law.

9. Modifications to These Terms

We reserve the right to amend these Terms and Conditions at any time. Where changes are material, we will notify you via email or a prominent notice on the website. Continued use of our NetBet Online Casino services following notification of changes constitutes your acceptance of the revised terms. We encourage you to review this page regularly to stay informed of any updates.

10. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of Italy. Any disputes arising from your use of our services shall be subject to the exclusive jurisdiction of the Italian courts. If any provision of these terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect. For any questions regarding these terms, please contact us at info@netbet.it or write to BPG S.R.L., Via Arenula 16, 00186 Rome, Italy.